This week we will look at problem solving, critical observation, conflict resolution and leadership skills.
4. Problem Solving
a. Why you need it: When something goes wrong, knowing how to think on your feet can make you indispensable to an employer.
b. Why employers look for it: Companies rely on problem solvers “their top performers”—to navigate unexpected challenges.
c. How to gain it: “Always approach your boss with a solution, not a problem,” says Robinson. On campus learn to solve your problems on your own before running to your parents and friends.
5. Critical Observation
a. Why you need it: You need to be able to read interpretation to things. Critical observers make better workers. You should be able to interpret data, identify emerging trends and make business sense out of such data.
b. Why employers look for it: Companies need critical thinkers—people who bring a fresh perspective and offer intuitive solutions and ideas to help the company get a leg up on the competition or improve internal processes.
c. How to gain it: To be a critical observer, you need to be able to analyse information and put it to use. Be observant of trends on campus. Identify new things happening on campus by that you could even get a business idea and start a business on campus.
Read Also: HR Focus: Soft Skills 1
6. Conflict Resolution
a. Why you need it: “Any time you put more than one person into an organization, there is going to be conflict,” says Robinson. “It’s human nature.” Therefore, being able to resolve issues with co-workers will help you maintain relationships with peers and work more effectively. My boss upholds team spirit and so she detest conflicts because conflicts has a way of poisoning the work environment.
b. Why employers want it: Good employees are able to constructively work through disagreements with colleagues. Employers are looking for matured people to employ, not people who are always picking fights with fellow workers. A collaborative and a positive environment is healthy for business.
c. How to gain it: Quickly and immediately address your grievances with friends, study group members and course mates. It is not healthy for your studies.The best way to resolve disagreements between friends or co-workers is to address issues directly but delicately.
a. Why you need it: Displaying such leadership skills helps you gain visibility within an organization, which can lead to more opportunities for promotions or salary bumps.
b. Why employers want it: Bosses and managers are always looking for employees with leadership potential because those workers will one day be taking over the reins and building on the company’s legacy.
c. How to gain it: One way of the ways to gain such leadership skills is to volunteer to lead in a group or be a class representative. Student activism or school politics gives you the opportunity to manage people, learn how to motivate a team, and take on more responsibility.
I hope you will develop your soft skills now that you are on campus before you step out of school. Soft skills distinguishes you and make you employable.
This is the concluding part of the series on Soft Skills.
This is HR Focus, Read On, Prepare for the Job Market.